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Careers

JOIN THE TEAM // We are looking for curious individuals to join our team. If you are a passionate and motivated individual with a passion for fashion and lifestyle, love a challenge, and enjoy working in a fast-paced environment, apply now!

Retail Ambassador (Part-time / Full-time)

You’re a people person. You love people, love talking to people, love making people happy. You have a knack for remembering faces, making people feel at home, with the power of persuasion. We might be the perfect fit for you!

We’re looking for curious individuals with a fun, loving personality, who is motivated and driven to be part of our retail team. A key figure in providing the Curious Creatures offline brand experience.

Main Responsibilities

  • Oversees daily store operations; e.g. opening and closing, cashiering, customer service, stock-take exercise, store cleanliness.
  • Provide the best in-store customer service and experience.
  • Ensure visual merchandising is always on-point.
  • Receiving and processing new stock, replenishments, returns, damages, and transfers.
  • Cashiering duties using the POS system to process payments.
  • Achieve or exceed sales and growth targets.
  • Planning and executing any in-store activities when required.
  • Gather and report customer feedback and overall sales performance.

Full-time requirements

  • Singaporeans and PRs only
  • 5-day work week, including weekends and public holidays
  • Independent and responsible
  • Retail experience will be an advantage


Part-time requirements

  • Singaporeans and PRs only
  • Able to commit at least 3 days a week, includes weekends and public holidays
  • Independent and responsible
  • Retail experience will be an advantage
  • Students are welcome to apply

Email your resume to talk@ curiouscreatures.cc

E-commerce & Operations Executive

In this role, you will oversee the seamless functioning of e-commerce operations within the organization. This includes managing online sales platforms, optimizing customer experience, and ensuring efficient order fulfillment and delivery processes.

E-Commerce Management

  • Manage the daily operations of the e-commerce platform, including but not limited to order processing, inventory management, and shipping logistics
  • Monitor website performance, analyze key metrics, and implement strategies to improve conversion rates and overall user experience
  • Oversee product listings, ensuring accuracy, completeness, and optimization for search engines
  • Update website content such as banners, images and information to ensure it is updated and accurate
  • Respond promptly to customer inquiries through various channels including email and calls
  • Providing customer support and conflict resolution (if any) based on inquiries received via email and calls
  • Follow up with return/refunds/exchange procedures for all sales channel
  • Troubleshoot and resolve any issues related to the e-commerce platform, payment processing and/or order fulfillment
  • Stay updated on industry trends and best practices in e-commerce operations, implementing new technologies and processes as needed
  • Provide regular reports and insights on e-commerce performance, including sales trends, customer behavior, and inventory turnover

Inventory Management

  • Inventory management for online and in-stores, perform regular stock take to ensure healthy stock levels and manage any discrepancy
  • Monitor, manage inventory and propose buying quantity based on sell through and sales data
  • Manage consignment and market place sales, inventory and delivery
  • Quality checks and tagging of products
  • Coordinate with retail operations to ensure timely delivery of products and maintain optimal inventory levels
  • Manage goods receiving from and returning to production house

Others

  • Assist in retail as and when required
  • This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.

Requirements

  • Minimum 1 year experience in a similar role
  • Ability to work well in a team-oriented environment
  • Ability to address customer concerns and ensure high levels of customer satisfaction
  • Proficiency in analyzing sales data, inventory levels, and other relevant metrics to make informed business decisions

Email your resume to talk@ curiouscreatures.cc

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